chage88 Terms and Conditions of Use
This document contains the terms and conditions governing the use of the chage88 platform. Every player who registers and uses our services is considered to have read, understood, and agreed to all the terms stated here.
What You Need to Know
Below is a summary of six key points covered in the chage88 Terms and Conditions. Read the full document below for detailed information.
Account Eligibility
The chage88 platform is open only to individuals aged 21 and above. Each player must register with accurate and valid information, and keep the account for personal use only.
Bonus and Promotion Requirements
Every bonus offered, including the 120% first deposit bonus, is subject to the stated wagering requirements. The specific terms for each promotion must be met before any withdrawal of bonus funds is permitted.
Deposits and Withdrawals
The minimum deposit and withdrawal amount is set at RM50 per transaction. Multiple payment methods are available including Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency to make your financial transactions easier.
Security and Privacy
chage88 protects each user's personal data using full SSL protection. Account information and financial details will not be shared with third parties without consent or legal requirement.
Prohibited Activities
Any attempt to exploit the system, use bots or automated software, or commit fraud will result in account suspension or closure without prior notice and freezing of the related balance.
Customer Service
The chage88 support team is available 24 hours a day, 7 days a week via live chat and email in Bahasa Melayu and English. Every enquiry will be handled professionally and efficiently.
Contents
- 1. Interpretation and Definitions
- 2. Player Eligibility
- 3. Registration and Account
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Game Rules
- 7. Prohibited Activities
- 8. Privacy and Security
- 9. Limitation of Liability
- 10. Account Closure
- 11. Amendment of Terms
- 12. Applicable Law
- Frequently Asked Questions
1. Interpretation and Definitions
In this Terms and Conditions document, the following words and phrases carry the meanings stated below unless the context requires a different interpretation:
- Platform refers to the chage88 website accessible at chage88.onl and any related mobile applications.
- Player / User refers to any individual who has registered and holds an active account with chage88.
- Account refers to the personal account registered by a player to use chage88 services.
- Funds refers to money deposited into a player's account or the balance held in that account.
- Bonus refers to any additional money, credits, or other benefits offered by chage88 to players through various promotions.
- Wagering Requirement refers to the number of times a bonus must be wagered before withdrawal of the bonus funds is permitted.
- We / chage88 refers to the operator of the online casino platform under international licensing.
The Bahasa Melayu version of this document is the primary reference version. In the event of any conflict between the Bahasa Melayu version and the English version, the Bahasa Melayu version will apply.
2. Player Eligibility
To register and use chage88 services, an individual must fully meet the following eligibility criteria:
2.1 Age Limit
chage88 only accepts players aged 21 and above. This is an absolute requirement that cannot be waived under any circumstances. Every player who registers implicitly confirms that they have reached the eligible age.
⚠️ chage88 strictly prohibits the involvement of underage individuals. If it is proven that a player registered by providing false age information, the account will be closed immediately and all balances will be forfeited.
2.2 Jurisdiction
Players are fully responsible for ensuring that participation in online casino games is lawful under the laws of the jurisdiction where they reside. chage88 does not provide legal advice on this matter and is not responsible for any breach of local laws by players.
2.3 Legal Capacity
Players must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or who are under any legal restriction preventing them from entering into contracts are not eligible to register.
3. Registration and Account Management
Account registration at chage88 is free. Each player is only permitted to hold one active account.
3.1 Registration Information
All information provided during registration must be accurate, complete, and current. This includes full name, identity card number (MyKad), email address, mobile phone number, and other details requested.
3.2 Identity Verification
chage88 reserves the right to request identity verification from any player at any time. This verification process may require a copy of the MyKad, proof of address, or other relevant documents. Players who fail to complete identity verification within the specified period risk temporary suspension or account closure.
3.3 Password Responsibility
Players are fully responsible for maintaining the confidentiality of their account password. chage88 will not be responsible for any losses arising from unauthorised access due to the player's own negligence. If there is reason to believe that an account has been accessed without authorisation, the player must contact chage88 support immediately.
Players are advised to use a strong and unique password and to change it regularly. Do not share your account login details with anyone, including chage88 staff.
4. Deposits and Withdrawals
chage88 provides a range of payment methods for Malaysian players to carry out financial transactions.
4.1 Available Payment Methods
Players may use the following methods for deposits and withdrawals: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency including USDT, BTC, and ETH.
4.2 Transaction Limits
The minimum deposit amount is RM50 per transaction. The minimum withdrawal amount is RM50 per transaction. There is no generally fixed maximum limit, however specific limits may apply depending on account status and payment method.
4.3 Withdrawal Processing Time
Withdrawal requests are usually processed within 15 minutes to 2 hours after the request is confirmed. Processing time may vary depending on the chosen payment method and the relevant verification requirements.
4.4 Deposit and Withdrawal Policy
- All deposits must be made from a payment method registered in the player's own name.
- Withdrawals can only be made to the same payment method, or an equivalent method, used for the deposit.
- chage88 reserves the right to request additional verification before processing any large or suspicious withdrawals.
- Any attempt to circumvent anti-money laundering policies may result in the suspension of transactions and further investigation.
⚠️ Deposited funds may only be used for wagering purposes on the chage88 platform. Funds originating from illegal activities will not be accepted and will be reported to the relevant authorities.
5. Bonuses and Promotions
chage88 offers various bonuses and promotions to players from time to time. Each bonus is subject to specific terms and conditions.
5.1 First Deposit Bonus
New players are eligible to receive a first deposit bonus of 120% of the deposit amount, up to a maximum of RM1,000. For example, a deposit of RM100 will give a bonus of RM120, making the total balance RM220.
5.2 Wagering Requirements
The first deposit bonus is subject to a wagering requirement of 25 times the bonus amount before any bonus funds can be withdrawn. For example:
- Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering requirement: RM120 × 25 = RM3,000
- Deposit RM1,800 → Bonus RM1,000 (maximum cap) → Balance RM2,800 → Wagering requirement: RM1,000 × 25 = RM25,000
5.3 General Bonus Rules
- Bonuses are eligible for one account, one device, and one IP address only.
- chage88 reserves the right to cancel any bonus obtained through means considered to be abuse.
- Players who claim a bonus without genuine intent to play risk losing the bonus and any related funds.
- The terms for each promotion may vary and will be stated clearly in the respective promotion announcement.
Bonus offers may change at any time. All current promotions are listed in the promotions section of the chage88 website.
6. Game Rules
chage88 offers various game categories including slots, live casino, sports betting, blackjack, baccarat, roulette, sic bo, and poker. Each game category has its own rules.
6.1 Game Results
All game results are generated by systems verified by independent third parties. chage88 does not interfere in game results, and outcomes are final unless a material technical error is proven to have occurred.
6.2 Technical Errors
In the event of a clear technical failure, all bets and payouts related to that failure may be voided at the absolute discretion of chage88. This decision cannot be disputed by players.
6.3 Betting Limits
The minimum and maximum betting limits for each game are stated in the game interface itself. Players are responsible for ensuring they understand these limits before starting a game session.
7. Prohibited Activities
Players are strictly prohibited from engaging in any of the following activities while using the chage88 platform:
- Using automated software, bots, or any tools designed to exploit the game system.
- Colluding with other players to exploit live dealer games or specific tables.
- Registering more than one account for themselves or on behalf of others.
- Providing false or misleading information during registration or identity verification.
- Laundering money through the chage88 platform.
- Threatening, harassing, or behaving inappropriately toward customer support staff or other players.
- Using bonuses or promotions in a manner inconsistent with the original intent of the offer.
⚠️ Violation of any of the above rules may result in immediate account suspension, forfeiture of all balances including bonuses and winnings, and reporting to the relevant authorities if required by law.
8. Privacy and Data Security
chage88 respects player privacy and is committed to protecting the personal data entrusted to us. The platform operates with full SSL protection to ensure all data transactions are secure.
8.1 Data Collection
Players' personal data is collected solely for the purposes of account management, transaction processing, identity verification, and compliance with applicable legal requirements. chage88 does not collect data beyond what is necessary for legitimate operational purposes.
8.2 Disclosure to Third Parties
Player information will not be sold, rented, or shared with third parties for marketing purposes. Disclosure may be made to payment processors, technical service providers, or legal authorities when required by law.
For more information on how chage88 manages your personal data, please refer to our Privacy Policy.
9. Limitations and Disclaimers of Liability
chage88 is not liable for any losses arising from:
- Internet service disruptions or technical issues beyond chage88's control.
- Valid game results even where they result in losses to the player.
- Actions by third parties such as payment providers that are beyond chage88's control.
- Financial losses incurred by players as a result of their own betting decisions.
- Unauthorised access to a player's account due to the player's own negligence.
chage88 encourages all players to play responsibly. If you feel that playing is affecting your daily life, please visit our Responsible Gambling page for assistance.
10. Account Closure and Suspension
Players have the right to close their account at any time by contacting the chage88 support team. Any eligible balance in the account will be processed for withdrawal in accordance with standard policies once all verification requirements have been met.
10.1 Closure at Player Request
Players who wish to close their account may do so by contacting our 24/7 support. Account closure requests will be processed within a reasonable timeframe. Players who wish to take a temporary break from gambling are encouraged to use the self-exclusion option available.
10.2 Closure by chage88
chage88 reserves the right to close or suspend any account found to be in violation of any terms in this document. In such cases, any valid balance (excluding bonuses that violate the terms) will be returned to the player after the investigation is complete.
11. Amendments to Terms and Conditions
chage88 reserves the right to amend, update, or replace any part of this Terms and Conditions document at any time without prior notice. Amendments will take effect immediately upon being published on the chage88 website.
It is the player's responsibility to review the Terms and Conditions periodically to stay informed of any recent changes. Continued use of the chage88 platform after amendments are published will be considered acceptance of the updated terms.
The date of the most recent amendment will always be displayed at the top of this document for players' reference.
12. Applicable Law and Dispute Resolution
chage88 operates under a valid international licence. These Terms and Conditions are interpreted in accordance with the applicable licence terms. Any disputes arising from the use of this platform should first be resolved through chage88's customer support channels.
12.1 Dispute Procedure
In the event of any dispute, players should first contact the chage88 support team via live chat or email. chage88 is committed to resolving every dispute fairly and transparently within a reasonable timeframe.
12.2 Language of Agreement
The official version of these Terms and Conditions is in Bahasa Melayu. Translations in other languages are provided for convenience only and carry no legal weight that overrides the Bahasa Melayu version.
Questions About Terms and Conditions
Answers to questions frequently asked by chage88 players regarding the platform's terms, conditions, and policies.
Register a chage88 Account Today
Once you have read and understood our Terms and Conditions, register an account and enjoy a 120% first deposit bonus up to RM1,000. Our 24/7 support is always available to assist you in Bahasa Melayu.
For Malaysian players aged 21 and above only. Gamble responsibly.